One-Year Warranty

One-Year Complimentary Care Warranty

At Afsaney, we are committed to delivering premium quality, modern, and timeless jewelry. Every ring, bracelet, necklace, and earring we design is crafted with precision using high-quality materials to ensure luxury and durability.

As part of our promise, we offer a One-Year Complimentary Jewelry Care Warranty on all purchases. This exclusive care service helps maintain the shine, brilliance, and elegance of your jewelry, ensuring it continues to look stunning for years to come. Please note this is a care program, not a legal guarantee of lifespan.

What’s Included

  • Coverage for manufacturing defects (e.g., loose settings, faulty clasps)
  • Issues with craftsmanship
  • One-time complimentary jewelry polishing within the warranty period

What’s Not Included

  • Normal wear and tear beyond polishing
  • Scratches, dents, or tarnishing from regular use
  • Damage caused by misuse, accidents, or exposure to chemicals, perfumes, or water
  • Alterations or repairs performed by third parties jewelers

Warranty Claim Process

  1. Contact us with your order details and clear pictures of the issue.
  2. Our team will review and assess your claim.
  3. If approved, we will repair, replace, or polish your jewelry free of charge. In rare cases, minor repair charges may apply.

Please note: This complimentary jewelry warranty is a goodwill service and does not cover accidental damage or misuse. Afsaney reserves the right to determine eligibility for repairs or replacements.

At Afsaney, we create jewelry meant to be cherished for years, and our care program ensures your premium jewelry remains elegant, stylish, and timeless—just like the day you received it!