One-Year Warranty
One-Year Complimentary Care Warranty
At Afsaney, we take pride in the craftsmanship and quality of our jewelry. Each piece is made with care, and as a gesture of appreciation, we offer a One-Year Complimentary Care Warranty on all purchases.
This complimentary service is designed to help maintain the beauty of your jewelry and is not a legal guarantee of product lifespan.
What’s Included
- Coverage for manufacturing defects (e.g., loose settings, faulty clasps)
- Issues with craftsmanship
- One-time complimentary polishing within the warranty period
What’s Not Included
- Normal wear and tear beyond polishing
- Scratches, dents, or tarnishing from regular use
- Damage caused by misuse, accidents, or exposure to chemicals, perfumes, or water
- Alterations or repairs performed by third parties
Warranty Claim Process
Contact us via [Support Email/WhatsApp] with your order details and clear pictures of the issue.
Our team will review and assess your claim.
If approved, we will repair, replace, or polish your jewelry free of charge. In rare cases, minor repair charges may apply.
Please note: This complimentary warranty is a goodwill service and does not cover accidental damage or misuse. Afsaney reserves the right to determine eligibility for repairs or replacements.
At Afsaney, we create jewelry meant to be cherished for years, and this care program ensures your piece retains its elegance and brilliance.